Position Description/Job Purpose
The Head of Personalisation and Quality Control is responsible for overseeing the entire lifecycle of passport production, from printing to quality control. This role ensures that all printing operations…
Position Description/Job Purpose
The Head of PAC Operations is responsible for managing the operations of the Passport Application Centers, ensuring they have the resources and support needed to function effectively. This includes actin…
Position Description/Job Purpose
The Software Support Staff is responsible for providing technical assistance and support related to software applications used in the biometric passport process. This role ensures that software issues ar…
Position Description/Job Purpose
The Call Center Supervisor is responsible for managing the call center team, ensuring that customer inquiries and issues are handled promptly and effectively. This role involves overseeing the day-to-day…
The Printer and Quality Assurance Officers are responsible for overseeing the lifecycle of passport production, from printing to quality control. This role ensures that all printing operations are conducted smoothly and efficiently, that e…
Position Description/Job Purpose
The Head of COD is responsible for overseeing the operations related to the vetting, passport distribution, and call center processes of the biometric passport project. This includes addressing any opera…
The Distribution Officer is responsible for packaging and shipping finished passports to the various PACs with manifests and ensuring that there is not mix-up. Passports must be sent on time without delays.
Position Responsibilities and…
Position Description/Job Purpose
The PAC Supervisor is responsible for overseeing the daily operations of the Passport Application Centers, ensuring that all processes run smoothly, and providing high-quality customer service. The role …
Position Description/Job Purpose
The Hardware Support Staff is responsible for the installation, maintenance, and repair of hardware components and systems. This role ensures that all hardware used in the biometric passport application …
Position Description/Job Purpose
The Call Center Agent is responsible for managing incoming calls from the public, providing accurate information about the biometric passport system, addressing inquiries, and resolving issues promptly. …
Position Description/Job Purpose
The Assistant Administrator with a Human Resource background will provide comprehensive administrative and clerical support to the HR department and other organizational functions. The role involves perf…
Position Description/Job Purpose
Descriptions
We are looking for a reliable and personable Front Desk Officer to join our team. The successful candidate will be responsible for providing exceptional customer service to all visitors …
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