Administration Jobs

Permanent/Full Time

1 - 3 Years

Higher National Diploma

Other Industry Jobs

Not Specified

Qualification/Requirements • High diploma or equivalent; additional qualifications will be a plus. • Proven experience as a Front Desk Officer, secretarial or in a similar role. • Excellent verbal and written communication skills. • Strong organizational and multitasking abilities. • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). • Familiarity with office equipment such as printers, photocopier and others • Ability to maintain a professional appearance and demeanor. • Strong customer service skills. • Ability to handle sensitive information with confidentiality. • Attention to detail and problem-solving skills. • Ability to work independently and as part of a team. • Knowledge of office management and basic bookkeeping. • Ability to remain calm and professional in stressful situations. • Strong time management skills. • Ability to follow instructions and procedures accurately. • Positive attitude and willingness to learn. • Experience with scheduling and managing appointments. • Ability to handle multiple tasks simultaneously. • Strong interpersonal skills. Reporting Relationships Reports to: Administrator/HR Location & Commitments Location: Accra, Ghana Commitment: Full-time at the Head Office

2024-12-13

Position Description/Job Purpose

Descriptions 

We are looking for a reliable and personable Front Desk Officer to join our team. The successful candidate will be responsible for providing exceptional customer service to all visitors and clients, managing the front desk area efficiently, and performing various administrative tasks. Strong communication skills, a friendly demeanor, and the ability to multitask are essential for this role. The Front Desk Officer will also be in charge of maintaining security measures, coordinating with other departments, managing appointments, and assisting with office duties as required.

 

Responsibilities 

·      Answer and direct phone calls to the appropriate departments. 

·      Handle inquiries and provide accurate information to clients and visitors. 

·      Manage the front desk area, ensuring it is clean and organized. 

·      Maintain security by following procedures and monitoring logbooks. 

·      Issue visitor badges and manage visitor sign-in and sign-out processes. 

·      Coordinate with other departments to ensure smooth operations. 

·      Schedule and manage appointments and meetings. 

·      Assist with various administrative tasks such as filing, data entry, and mail distribution. 

·      Handle incoming and outgoing correspondence. 

·      Maintain office supplies inventory and place orders when necessary. 

·      Provide support to other staff members as needed. 

·      Ensure compliance with company policies and procedures. 

·      Handle emergency situations in a calm and efficient manner. 

·      Assist in organizing company events and meetings. 

·      Prepare and distribute internal communications. 

·      Monitor and respond to emails in a timely manner. 

·      Assist with travel arrangements and accommodations for staff and visitors. 

·      Manage and update the company’s contact database. 

·      Perform other duties as assigned. 

 

East Legon

Greater Accra

Plot 61A Boundary Road