info@businessghana.com
Sales Supervisor Or Sales Manager
Sales Manager Jobs Information
ABOUT DH INDUSTRIES LIMITED
DH INDUSTRIES LIMITED is a leading manufacturer and distributor of high-quality soap and detergent products, committed to delivering innovative and sustainable cleaning solutions. We pride ourselves on our dedication to quality, customer satisfaction, and environmental responsibility. Join our team and help us drive growth and success in the FMCG industry!
JOB PURPOSE:
We are looking for a driven and experienced Sales Supervisor or Sales Manager to lead and oversee our field sales operations for soap and detergent products. This role involves supervising a team of field sales agents, managing daily sales activities, executing strategic sales plans, and ensuring consistent achievement of revenue targets. The ideal candidate will have strong leadership skills, an in-depth knowledge of FMCG sales processes, and the ability to drive growth across both traditional retail and open markets.
This position plays a key role in expanding the customer base, optimizing route-to-market strategies, and improving team performance through effective coaching and performance management.
KEY RESPONSIBILITIES:
. Team Leadership and Supervision
- Lead, coach, and motivate the field sales team (van sales agents, open market sales executives, and institutional sales reps).
- Monitor daily sales activities, ensure adherence to route plans, and drive target achievement.
- Conduct daily and weekly performance reviews and provide on-the-job training where necessary.
2. Sales Planning and Execution
- Develop and implement monthly and quarterly sales plans in line with company goals.
- Allocate sales targets to team members and ensure optimal route coverage and customer penetration.
- Collaborate with the marketing team to roll out promotional campaigns and pricing strategies.
3. Market Development and Customer Relationship Management
- Identify and pursue opportunities to expand into new markets and territories.
- Build and maintain strong relationships with key distributors, retailers, wholesalers, and institutional buyers.
- Monitor customer satisfaction and resolve escalated complaints or issues promptly.
4. Sales Monitoring and Reporting
- Track sales data, analyze trends, and provide weekly and monthly performance reports to management.
- Monitor team members’ sales performance, cash remittance, stock movements, and customer coverage.
- Ensure accurate and timely reporting of field activities and market intelligence.
5. Inventory and Stock Management
- Ensure that sales team members are properly loaded with stock and that stock reconciliation is done daily.
- Work closely with warehouse and logistics teams to manage stock distribution efficiently.
- Prevent stockouts, product expiries, and pilferage through effective planning and oversight.
6. Compliance and Company Policy Enforcement
- Ensure adherence to company policies, SOPs, and ethical standards in all field operations.
- Conduct routine audits and field visits to ensure compliance with cash handling and customer service procedures.
