Front Desk Supervisor
Other Hospitality Jobs Information
Job Category
Other Hospitality Jobs
Job Type
Permanent/Full Time
Working Experience
1 - 3 Years
Education Level
Other Professional Qualification
Industry
Hospitality Jobs
Salary Range
GH¢1,000.00 - GH¢2,000.00
Qualifications
revious experience in hotel front desk operations, with supervisory or leadership roles
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Knowledge of hotel reservation systems and point-of-sale software
Ability to work in a fast-paced environment and adapt to changing priorities
Familiarity with hotel policies, procedures, and industry standards
High level of integrity and professionalism
Ability to handle guest issues with diplomacy and resolution
Flexibility to work evenings, weekends, and holidays as needed
Bachelor’s degree in Hospitality Management or a related field is a plus
Application Deadline
2026-12-31
Description
- Supervise and lead the front desk team, providing guidance, training, and support
- Oversee daily front desk operations, including check-ins, check-outs, and guest inquiries
- Ensure a welcoming and professional atmosphere for guests by maintaining a neat and organized front desk area
- Collaborate with housekeeping, maintenance, and other departments to address guest needs and concerns
- Handle guest inquiries, requests, and complaints in a timely and efficient manner
- Monitor and ensure accurate billing for guest reservations and services
- Assist in the recruitment, training, and development of front desk staff
- Conduct regular performance reviews for front desk team members
- Implement and enforce hotel policies and procedures to maintain a high standard of service
- Contribute to a positive and collaborative team environment
Location Information
Location
Accra Central
Region
Greater Accra
Street Address
.