info@businessghana.com
Regional Administrator (Takoradi)
Administration Jobs Information
Insight HR Solutions is mandated by one of its clients in multiple sectors, including logistics, procurement, agribusiness, pharmaceuticals, and life sciences, to recruit a Regional Administrator for immediate employment. The office will be located in Takoradi.
Job Summary:
We are seeking a highly organized and proactive Administrator with a strong background in HR, Customer Service, and Sales to join our dynamic team. The successful candidate will support the day-to-day administrative functions, ensure smooth office operations, and assist in HR, sales, and customer service activities. Proficiency in French is highly commendable but not a requirement, as it will enhance communication with our Francophone partners and clients.
Key Responsibilities:
Administrative Support:
- Manage daily office operations, including answering phones, handling correspondence, and maintaining office supplies.
- Organize and schedule meetings, appointments, and interviews.
- Prepare and distribute internal communications, reports, and documentation.
- Maintain accurate records and databases, ensuring all information is up-to-date.
HR Support:
- Handle employee onboarding, ensuring all necessary documentation is completed and filed.
- Maintain employee records, track attendance, and assist with payroll processing.
- Monitor employee performance and daily work activities to ensure compliance with company standards and objectives.
- Coordinate operations and manage field employees located in our Elubo office, ensuring effective communication and adherence to project timelines.
- Support the HR department in implementing company policies and procedures.
- Liaise with the Recuiting Agency to assist with recruitment processes and coordinate interviews.
Sales Support:
- Assist the sales team with lead management, tracking customer inquiries, and maintaining customer databases.
- Prepare sales reports, presentations, and proposals as needed.
- Coordinate with the sales team to ensure timely follow-ups with clients and prospects.
- Support the development and execution of sales strategies and marketing campaigns.
Customer Service Support:
- Handle customer inquiries, complaints, and requests, ensuring prompt and professional responses.
- Manage customer accounts, processing orders, and ensuring accurate and timely delivery of services.
- Work closely with the customer service team to improve customer satisfaction and resolve issues effectively.
- Monitor and report on customer feedback and trends to improve service quality.
