Receptionist Jobs

Permanent/Full Time

3 - 5 Years

First Degree

Hospitality Jobs

Not Specified

Diploma or Degree in Hospitality Management, Business Administration, or a related field. Minimum of 2 years of experience in hotel front desk operations. Proficiency in front desk software and electronic billing systems. Fluency in English, with proficiency in a second language (French, Spanish, or German) as a strong advantage. Proficiency in Microsoft Office Suite and other hotel management software. Ability to multitask and work under pressure in a fast-paced environment. High level of professionalism and attention to detail.

2024-11-16

A Boutique Hotel in Pantang is seeking two experienced and customer-focused Bilingual Receptionists to provide exceptional service to guests. The ideal candidates will have strong communication skills, a professional demeanor, and experience with front desk operations and electronic billing systems. Proficiency in a second language (French, Spanish, or German) is a significant advantage.

• Welcome guests warmly and ensure a seamless check-in and check-out process.


• Address guest inquiries, requests, and complaints promptly and professionally.


• Provide information about hotel services, local attractions, and travel arrangements.


• Operate front desk software to manage bookings, room inventory, and guest accounts.


• Process electronic billing, ensuring accuracy in invoicing and payments.


• Serve as a communication hub, coordinating between guests, housekeeping, and other hotel departments.


• Utilize proficiency in a second language to communicate effectively with international guests.


• Maintain accurate records of guest information and transactions.


• Prepare reports for front office activities, including occupancy rates and revenue summaries.

Madina

Greater Accra

Ocean View Estate, Sakumono