Hotel Management Jobs

Permanent/Full Time

3 - 5 Years

First Degree

Hospitality Jobs

GH¢1,000.00 - GH¢2,000.00

• Must have at least a bachelor’s degree in hospitality management, business administration, marketing or related field. • A minimum of three (3) years of experience in hotel operations management, with at least two (2) years in a boutique or luxury hotel/resort/airbnb setting/property management. • Proven experience in developing marketing activities to grow revenue and improve brand visibility. • Must possess strong leadership and team management skills with the ability to motivate and guide staff to success. • Excellent communication (verbal and written), interpersonal and customer service skills. • Proficient in digital marketing, including SEO, social media management, and content creation. • Familiarity with hotel management software and online booking systems. • Ability to analyze and manage budgets effectively. • Ability to multitask and remain results-oriented in a high-pressure environment.

2025-04-11

Our client who provides hospitality services requires an Operations Coordinator to join their team. Reporting to the Chief Executive Officer (CEO), you will primarily be responsible for managing daily operations while supporting marketing initiatives to enhance brand visibility and drive revenue growth.

 

RESPONSIBILITIES:

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  Oversee the hotel’s daily operations, ensuring all departments (housekeeping, front desk, food and beverage -in partnership with local restaurants, security and maintenance) run smoothly and efficiently while implementing strategies to improve operational efficiency and guest experience.

  
  


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  Oversee the hotel’s financial operations, including managing budgets, controlling costs, and ensuring accurate bookkeeping to optimize profitability, while identifying opportunities for increasing revenue across various departments.

  
  


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  Oversee the hotel’s online presence, including updates to the website, management of social media accounts, and third-party booking platforms, to increase brand visibility and guest engagement.

  
  


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  Ensure a consistently high level of service, cleanliness, and overall guest satisfaction across all operational areas.

  
  


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  Ensure the hotel complies with local health, safety, and legal regulations to ensure a safe working environment.

  
  


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  Recruit, train, and lead staff, fostering a team-oriented, high-performance work environment that aligns with the hotel’s business goals.

  
  


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  Serve as the main point of contact for guests, addressing concerns, ensuring satisfaction, and fostering loyalty with repeat and VIP guests.

  
  


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  Implement systems to collect guest feedback and continuously improve services and guest experiences.

  
  


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  Develop and implement sales and marketing strategies to enhance the hotel’s market positioning, increase brand visibility, and drive revenue growth, leveraging both traditional and digital marketing channels.

  
  


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  Build and maintain strong partnerships with corporate clients, event planners, and travel agents, to consistently meet or exceed an 80% annual occupancy rate. 

  
  

Airport

Greater Accra

GA - 018