Front Desk Jobs

Temporary/Contract/Project

1 - 3 Years

First Degree

Hospitality Jobs

GH¢1,000.00 - GH¢2,000.00

Skills: - Strong communication and interpersonal skills. • Problem-solving ability and conflict resolution skills. • Excellent organizational and multitasking abilities. • Proficiency with front desk software and basic office equipment (e.g., phones, computers). • Ability to work well under pressure and manage stressful situations. • Attention to detail and a commitment to customer satisfaction.

2025-05-16

Front Office Personnel – Key Responsibilities

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  Team Supervision: Lead, schedule, train, and evaluate front desk staff for optimal performance.

  
  


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  Guest Services: Manage check-ins/outs, address inquiries, and resolve guest concerns professionally.

  
  


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  Staff Training: Conduct onboarding, regular training, and performance improvement sessions.

  
  


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  Administrative Duties: Maintain guest records, process payments, and ensure front desk organization.

  
  


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  Operational Efficiency: Oversee room availability, coordinate with housekeeping, and manage special requests.

  
  


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  Financial Oversight: Handle billing, cash management, daily reports, and resolve discrepancies.

  
  


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  Compliance & Safety: Enforce company policies, manage emergencies, and maintain a secure environment.

  
  


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  Interdepartmental Communication: Liaise with housekeeping, maintenance, and management to ensure smooth operations.

  
  


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  Conflict Resolution: Address and mediate staff and guest conflicts professionally.

  
  


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  Event Coordination: Support small event planning, ensuring timely setup and guest satisfaction.

  
  

Kokomlemle

Greater Accra

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