Taking care of the administrative and organisational tasks that make the organisation function effectively. 

Responsibilities of the job include:

• answering calls, taking messages and handling correspondence


• maintaining diaries and arranging appointments


• typing, preparing and collating reports


• filing


• organising and servicing meetings (producing agendas and taking minutes)


• managing databases


• prioritising workloads


• implementing new procedures and administrative systems


• liaising with relevant organisations and clients


• coordinating mail-shots and similar publicity tasks


• logging or processing bills or expenses


• acting as a receptionist and/or meeting and greeting clients


• if more senior, recruiting, training and supervising junior staff.