Field Service Technician II (Takoradi)
Engineering Technician Jobs Information
Job Category
Engineering Technician Jobs
Job Type
Permanent/Full Time
Working Experience
1 - 3 Years
Education Level
First Degree
Industry
Engineering Jobs
Salary Range
Not Specified
Qualifications
Education/Experience
1. B.Sc. in Engineering: Mechanical Engineer preferred for Hardware TSP and Electrical and/or Electronics Engineering preferred for Controls/Topsides TSP.
2. Typically 6+ months experience as field service technician with prior 2 -3 years’ experience working in either hydraulics, electrical, mechanical or structural technical field or similar vocational training preferred.
Required Interpersonal Skills:
1. Strong written and verbal communication skills in English are important
2. Ability to receive, interpret, understand, and respond to verbal messages and other cues in a clear and concise manner.
Required Technical Skills And/Or Problem-Solving Skills:
1. Requires intermediate knowledge of one or more of the following fields: Electrical, Subsea equipment, Hydraulic equipment, Mechanical equipment and tools.
2. Analyze trends or deviations from standards.
3. Proficient in applicable software applications
4. Ability to read and understand drawings.
5. Ability to perform basic mathematical calculations.
6. Ability to use technical tools and instruments required to perform duties.
7. Interpret job requirements and coordinate equipment needed.
Required Managerial Skills:
1. Ability to work in a team-oriented environment.
2. Ability to receive constructive feedback/coaching and respond appropriately.
3. Proficiently communicate ideas and concepts, developing the ability to persuade, influence, and facilitate problem resolution.
4. Effective understanding and communication within diverse cultural environments is critical.
Application Deadline
2025-02-21
Description
Key Responsibilities
- Works independently to install, test and repair new and reworked client’s products (equipment and tools), ensuring no rig lost time for our customers while controlling expenses and maintaining owned assets. Handles customer complaints in a professional manner.
- Ensures all equipment, service tooling and spare parts are on location and ready to use by performing inventories and function-fit tasks prior to beginning each job. Records critical information such as dimensions, weights, temperatures, pressures and flow rates to ensure assembly/system will work per design and procedure requirements. Assists with the review of product testing, running and in some cases with assembly procedures.
- Completes tasks in accordance with procedures and applicable codes and/or standards.
- Provides “Project Support” as required, for all new projects which includes: assisting with project Factory Acceptance Tests and Systems Integration Testing.
- Establishes and maintains communication with Customer Representative on issues including job installation/testing procedures, equipment, tooling and spare parts requirements, equipment and tooling function-fit and critical technical data (dimensions, measurements, weights, temperature, pressures and flow rates).
- Provides sales support through quality customer interface via excellent communication by ensuring the customer is fully informed of all aspects of the job before, during and after/successful and unsuccessful tasks. Handles customer comments, requests and complaints in a professional manner.
- Completes Field Non-Conformance Reports (FNCR) as product and procedural problems are encountered. Ensures all quality issues and documentation (equipment and procedural defects) are communicated and sent back to TFMC Service Management.
- Completes Field documentation (Daily, Service, End-of-Well and other required reports) after the completion of each service job. Maintains technical information (Tally Book or other forms), readily available, to communicate general procedures, spare parts, critical dimensions as well as customer questions, concerns and complaints.
- Prepares and completes Safety related documentation (Job Safety Analysis, incident, and other required reports) consistently for the purpose of heightened safety awareness and accident prevention.
- Understands and follows all Client’s and customer safety requirements. Proactively pursues safe work practices and participates in safety training.
- Proactively pursues the attainment of new technical training and skills for the purpose of advancing and updating knowledge and competence.
- Takes responsibility and accountability for Safety; will not take or accept short cuts; responsibility will be taken to intervene or stop the job if required.
Location Information
Location
Dzorwulu
Region
Greater Accra
Street Address
Ablade Rd, Kade Ave, Off Mountcrest University Rd, Kanda