Personnel of the Ghana Health Service (GHS) have been urged to improve on their service delivery to the public in order to avoid or reduce incidence of legal suits and disputes. 

The Director General of Ghana Health Service, Dr Patrick Kuma-Aboagye, who made the call, asked GHS staff to consolidate the gains made last year(pandemic era) in order to meet public expectations of service provision in healthcare delivery in the country.

“We need to consolidate the gains that have been made in 2021 and proactively meet the public expectations of service provision and our renew image as a true force to reckon with in quality and affordable healthcare,” he explained

Dr Anthony Adofo Ofosu, Deputy Director General of GHS, said these on behalf of the Director General at the 2021 Bono Regional Health Directorate performance review meeting, in Sunyani yesterday.

It was on the:Theme: improving Gains made in maternal and neonatal health through implementation of the Model Health Centre Concept.”

Dr Ofosu noted that the increase sophistication of the public about quality health care delivery demanded that personnel acted in a ways that will mar the confidence the public for the GHS. 

He said the region recorded 26 maternal deaths in 2021, 26 in 2020 while infant mortality rate also went up marginally in 2021 as compared with 2020. 

The year under review, Dr Ofosu said the hospital admission increased from 52.2 percent to 64. 9 percent.

The health system, he said, saw significant improvement in the management of COVID-19, urging the need for the protection of the environment and to strengthen the health system.

The Director-General appealed to all stakeholders to support the GHS in its quest to enhance service quality.

Professor Elvis Asare-Bediako, Vice Chancellor of University of Energy and Natural Resources, noted that despite recent improvements in neonatal and maternal health, improvement on the base was needed to meet the target of the millennium development goal by 2030.

The Bono Regional Director of Health Service, Dr Kofi Amo Kodie, said 212, 619 representing 26.2 percent people had fully vaccinated while 374, 545 people, representing 46 per cent had received the first dose of the jab. 

The region, he said, recorded 1688 COVID- 19 cases with 95 death while from January to February 2022, 115 COVID-19 cases with 7 deaths were recorded. 

Dr Amo Kodie said the directorate has improved doctor to patient population ratio by creating the enabling environment to attract more doctors . 

He commended the staff of the service for their respective roles in ensuring quality health service delivery to the people.