Retail Manager Jobs

Permanent/Full Time

5 - 10 Years

Masters Degree

Food and Beverage Jobs

GH¢1,000.00 - GH¢2,000.00

Qualification: Bachelor’s Degree or Master’s Degree in Business Administration Skills required: 1. Leadership skills 2. Problem-solving skills 3. Sales Forecasting 4. Financial reporting 5. Leadership and team management 6. Data analytics skills 7. Conflict resolution skills 8. Multitasking 9. Mastery in customer service 10. Inventory Management 11. Advanced knowledge in computer 12. Good communications skills 13. Good interpersonal skills 14. Ability to work under pressure

2026-02-28

 Lead the development, update and enforcement of retail operating standards and
policies and administratively manager the entire retail operation in a style that
keeps business running smoothly.
 Lead the development of a comprehensive branding and communication strategy
including themes and messages for the Company, products and services in
collaboration/consultation with IT Officer and Management.
 Develop, plan, execute and manage operations/activities covering marketing,
sales, advertising, promotion and visits to potential and existing end users to
ensure an effective, efficient and profitable conduct of TFM’s overall marketing
program and sales functions.
 Design and launch major promotional campaigns for the Company, products and
services.
 Build databases on industry trends and competitive landscape, identify potential
customers, maintain accurate files on activities and efforts of competing
institutions, liaise with the Shop Manager to assist in calls on potential
customers.
 Oversee the use of ERP systems that generate adequate business intelligence
information for decision making to ease retail operations.
 Create opportunities for success, conduct and oversee activities that foster and
promote sales and establish excellent marketing relationships with major end
users/buyers in coordination with the Shop Manager.

 Design business plans for each retail operation, review and update periodically
with development, discuss implementation plans and protocols with Management
for approval.
 Forecast, plan, budget, prepare quotes and proposals, measure revenues by
product and control expenditures.
 Monitor, review and report on all marketing activities to ensure provision of goods
and services to satisfy end user needs.
 Assist in implementation of internal controls, procedures and rules for effective
planning and management of Company finances in line with approved
accounting standards.
 Establish monthly staff roosters/schedules that ensure equitable implementation
of Branch activities.
 Coordinate with Human Resource in development of a grievance management
policy and relevant protocols.
 Coordinate with the Shop Manager and Human Resource Manager in assessing
training needs, planning and implementing capacity development programs for
staff.
 Work with Procurement/Inventory staff by recommending purchase of produce,
ensure correct processing and delivery of high quality products to outlets and
clients.
 Keep Management apprised with marketing processes and informed on sales
and product trends.
 Undertake any other duties periodically assigned by Management.

Tema Comm. 11

Greater Accra

Ai 56 tema community 11