IT Support Jobs

Permanent/Full Time

5 - 10 Years

Masters Degree

IT Jobs

Not Specified

• B.Sc. in any technology or business related discipline such as Computer Science/Engineering, Electrical/Electronic Engineering, Information Systems, Mathematics, Business Studies or any other science/engineering discipline • An MSc. Information Technology/MBA is an added advantage • A professional certification is an added advantage • A minimum of ten (10) years’ experience in IT management with at least 7 years in a senior management role • Candidate must have a proven track record of the following • Driving and defining complex IT strategy. • Strong technological background • Budgetary experience • Experience of managing multiple IT disciplines

2027-12-31

Organisational/Departmental Leadership

• Participate with the Regional Director in developing a vision and strategic plan to guide the organisation;


• Act as a professional advisor to the Country Director on all aspects of the organisation's activities;


• Develop an annual business plan and operating budget for the department and monitor the implementation of these to ensure that the financial targets are met;


• Agree on service level agreements with both internal and external customers and service providers and monitor service delivery to ensure the agreed targets and standards are met;


• Direct, attend and participate in staff meetings and related activities; attend workshops to keep up to date with Information Technology issues;

Stakeholder Engagement

• Establish and maintain strategic partnerships with informational intensive/advanced industries, communities and technology vendors to advance the enterprise's digital capabilities;


• Establish good working relationships and collaborative arrangements with community groups, funders, politicians, and other organisations to help achieve the goals of the organization

Strategy Development

• Assess external digital opportunities and threats as key inputs to making the best decisions on business strategy given digital realities;


• Work closely with institutional partners to define strategic priorities for the Regional Operations – Infrastructure   and to align resources, system analysis, technology solutions for optimum service delivery by the unit;


• Develop strategic and tactical recommendations for Regional Operations - Infrastructure;


• Analyse  current digital capabilities and support the development of the digital product(s) roadmap for different markets;

 

Solutions Design and Delivery

• Lead the day to day operations for the Regional Operations  - Infrastructure ;


• Partner with IT Consulting, Product Development, Marketing and other groups in a cross-functional team to develop new products and bring them to market


• Teams with product development to deliver high quality products.


• Performs competitive analysis and conducts market research. Maintains updated view of key competitive changes;

 

Team Building and Performance Management

• Coach, develop and manage direct reports to ensure all projects are delivered on time and with the highest quality, along with managing the budgetary responsibilities of the team;


• Monitor staff performances and encourage development within the team;


• Promote a climate of accountability, openness, collaboration and innovation.


• Provide direction and support to members of the extended team


• Develop and report key performance indicators for the unit to the Country Director.


• Any other responsibility assigned by management

 

• Number of new stakeholder relationships brokered (minimum of ten companies)


• Achieve Sales Target in the Region for Infrastructure and related Solutions


• Staff appraisal ratings


• Revenue generated per Infrastructure sub-units.

 

Professional Requirements

East Legon

Greater Accra

42 Giffard Rd East Cantonments Accra