Technical Support Lead
It Support Jobs Information
Identify and recommend for procurement, hardware and software needed to meet the Group’s requirements at all units.
· Assist in procurement of technological equipment and supplies.
· Facilitate the installation of computing hardware, CCTV and other technological gadgets required at all units.
· Provides network and server administration and oversight, including monitoring security and backup protocols
· Assists in the customization and adaptation of existing programs to meet users' requirements
· Provide technical support for internet and telecommunication systems.
· Manage and maintain the company’s servers and network issues.
· Provide administrative support with service providers
· Ensure regular maintenance and customization of existing programs to meet standard requirements.
· Provide regular and periodic updates to Operations manager.
· Facilitate the smooth operation of exiting financial systems to ensure efficiency
· Provide support on implemented software systems such as Talli, BIMPOS, etc.