info@businessghana.com
Customer Service Representative - (Courier Operations)
Import Export Jobs Information
Job Category
Import Export Jobs
Job Type
Permanent/Full Time
Working Experience
3 - 5 Years
Education Level
First Degree
Industry
Logistics Jobs
Salary Range
Not Specified
Qualifications
Diploma or Degree in Customer Service, Business Administration, Communications, or related field (preferred)
Application Deadline
2025-08-01
Description
- Handle customer inquiries and complaints via phone, email, and in-person.
- Provide timely and accurate information about postal and courier services.
- Resolve customer issues and concerns in a professional and courteous manner.
- Process customer requests, such as tracking, tracing, and delivery updates
- Process customer complaints and feedback.
- Maintain accurate records of customer interactions.
- Meet customer service standards and targets.
Location Information
Location
Airport
Region
Greater Accra
Street Address
TDC Towers
