Hotel General Manager-Hotel
Hotel Manager Jobs Information
Hotel General Managers oversee all aspects of a hotel’s operations, from guest services to daily operations, to ensure a high level of service and an exceptional guest experience.
Their responsibilities and duties include:
Oversee day-to-day operations of the hotel, ensuring all departments are functioning smoothly
Set and implement policies and procedures for the hotel
Manage budgets, financial plans, and control costs
Hire, train and monitor the performance of all hotel staff
Ensure compliance with licensing laws, health and safety, and other statutory regulations
Coordinate with external vendors and service providers
Monitor the quality of the hotel’s services and amenities, and initiate improvements as needed
Resolve customer complaints and issues in a timely and professional manner
Develop and implement marketing strategies to promote the hotel and its services
Prepare detailed reports on the hotel’s business performance
Conduct regular meetings with department heads to discuss and review operational issues and trends
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