Customer Services Administrator Jobs

Permanent/Full Time

Not Specified

High School/Senior Secondary School

Engineering Jobs

Not Specified

Having completed secondary school provides foundational skills like communication, basic math, and problem-solving, which are vital for handling these duties effectively.

2025-03-21

• Assisting guests with inquiries and directing them to the right department or individual.


• Addressing complaints or concerns promptly and courteously.


• Verifying guest information and updating records accurately in the system.


• Answering and forwarding phone calls to the appropriate personnel.


• Responding to emails, requests, or inquiries in a professional manner.


• Keeping track of booking schedules and ensuring proper documentation.


• Filing and organizing paperwork or electronic records.


• Handling incoming and outgoing mail and packages.


• Updating and maintaining databases, such as guest or client contact information


• Processing payments for services rendered, including cash, credit, or debit card transactions.


• Ensuring accurate billing and providing receipts.


• Assisting with inquiries regarding invoices or charges.


• Keeping the front desk area tidy and professional.


• Ensuring all informational brochures, forms, or promotional materials are available to visitors.

Achimota

Greater Accra

49 MILE 7 STREET