Speaking during his engage­ment with staff at the DVLA Head office, Weija, and the Tema offices on Friday, Mr Kotey reiter­ated his commitment to staff wel­fare, highlighting plans to address key issues including promotions, healthcare, and other incentives to enhance productivity.

The interactive session pro­vided an opportunity for staff to share their concerns, suggestions, and ideas for improving the Au­thority’s operations, with empha­sis on the value of teamwork.

Mr Kotey said the interactive session with the staff fostered synergy, productivity and healthy working environment.

He also encouraged the staff to continue striving for excellence, adding that he appreciated their hard work and dedication towards delivering quality services to the public.

Mr Kotey called on the staff to work in collaboration, while prioritising customer satisfaction as a way of maintaining a positive public image of the Authority.

The Chief Executive stressed on the importance of eliminat­ing the influence of middlemen commonly known as “goro boys”, by ensuring efficient and transpar­ent service delivery, adding that, “By so doing, I believe DVLA can strengthen its reputation and make a lasting impact in the eyes of the public.”

He warned that he would not countenance the actions of any staff that seeks to mar the reputa­tion of the Authority.

Mr Kotey also reiterated the Authority’s commitment to the government’s plans to implement the 24-hour economy stating thatit would position itself in due course to effectively operationalise the ambitions of President John Dramani Mahama in that regard.

On his part, the Deputy Chief Executive, Mr Foster Akwasi Asante, shared his vision for the institution, outlining plans to review, reset and restore DVLA.

He further encouraged the staff to contribute constructive ideas to build a better and more efficient Authority.

The engagements, according to him, was to boost staff morale and to reinforce DVLA’s com­mitment to excellence in public service.

Mr Asante was grateful to the staff for the warm reception say­ing he was overwhelmed with the warm reception he received on the assumption of office.

The managers assured the chief executive of their staff ’s unwaver­ing support, stating that they will continue to give of their best to make DVLA the leading institu­tion in the country.