The training program covers various areas, including IC fault fixing, screen fixing, charging fault fixing, speaker/sound fixing, network fault fixing, iCloud bypass, SIM unlocking, decoding, iCloud removal, and FRP/Google lock removal.

This program is facilitated by MTN Ghana employees as part of their annual employee volunteerism campaign called "21 Days of Y’ello Care." This year's theme is “Connecting at the Root: Connecting Communities Through the Use of Digital Tools.” The campaign focuses on bridging digital inequity, particularly in rural, remote, and marginalized communities. During the 21 Days of Y’ello Care, MTN Ghana staff across all 16 regions will implement projects to enhance digital literacy, promote access to digital tools, and encourage innovative uses of technology for community development.

Regarding the campaign, Adwoa Wiafe, the Chief Corporate Services and Sustainability Officer, stated, “This year’s theme challenges us to go beyond connectivity and ensure that communities are empowered to fully participate in the digital economy. Through skills training such as mobile phone repair, we are enabling young people to take control of their future.”

Launched in 2007, the 21 Days of Y’ello Care program has become one of MTN’s flagship corporate social responsibility initiatives, mobilizing thousands of employees annually to contribute to their communities. Since its inception, the initiative has significantly impacted the lives of millions and enriched hundreds of communities across the continent.

Y’ello Care mobile phone repairs in Nyinahin

MTN employee volunteers and beneficiaries during the training at Nyinahin