Country Manager - Liberia
Operations Manager Jobs Information
Job Category
Operations Manager Jobs
Job Type
Permanent/Full Time
Working Experience
3 - 5 Years
Education Level
First Degree
Industry
Finance Jobs
Salary Range
Not Specified
Qualifications
EDUCATION/EXPERIENCE
• A minimum of a Bachelor’s degree in any relevant field.
• Must have a minimum of 4 years working experience in Account Management in the payments industry or similar aspects of financial services; Middle East experience highly desirable.
• Proven Account/Sales management experience in dealing with high-net-worth clients.
REQUIREMENTS
• Should have excellent sales lead generation and pipeline management experience.
• Must have knowledge in cards systems and products.
• Must have prior customer service experience.
• Excellent English, French and/or Arabic language skills are highly desirable.
• Must have strong cultural awareness and knowledge.
• Must be proficient in Microsoft Office Suite.
• Outstanding interpersonal, leadership and team working skills.
• Excellent communication skills, both verbal and written.
• Strong organizational and time-management skills.
• Should have strong analytical and problem-solving skills.
Application Deadline
2024-05-24
Description
Our client a leading company in the fintech industry is seeking interested and qualified persons to assist with the operations of the company as a COUNTRY MANAGER.
ROLE PROFILE
The successful candidate will be responsible for providing premier client management service to the company’s customers in Western and Central Africa on a regular basis.
He or she will perform the following duties as well:
DUTIES/RESPONSIBILITIES
- Identify development potential in existing accounts by studying current business, interviewing key customer personnel and identifying and evaluating additional needs, analysing opportunities and closing Statement of Works (SOW’s).
- Develop sales by generating leads, making presentations, explaining product and service enhancements additions, introducing new products and services to existing clients as well as prospective clients.
- Screens potential business deals by analysing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities
- Contribute information to sales strategies by evaluating current product/service results, identifying needs to be filled, monitoring competitive products, analysing and relaying customer reactions.
- Liaise with Product team and seek partnership from regional/local firms who are providing services/products which are complimentary in nature.
- Manage partners effectively to the maximum advantage of the company.
- Be aware of new products and try to cross sell the same to clients.
- Establish effective relationship with all internal Units including IT, Customer and Solution Design, Projects, Operations, Finance, and the Personalization Unit.
- Support the relationships with customers to be a trusted partner.
- Effectively escalate on customers behalf within the company and ensure the issue is resolved in a prompt manner.
- Provide input and participate in new product development.
- Conduct progress meetings with relevant accounts.
Location Information
Location
Accra Central
Region
Greater Accra
Street Address
1st Otwe Street