IT Officer ( Spintex / Tema )
It Coordinator Jobs Information
Job Category
IT Coordinator Jobs
Job Type
Permanent/Full Time
Working Experience
3 - 5 Years
Education Level
First Degree
Industry
Manufacturing Jobs
Salary Range
Not Specified
Qualifications
3 - 5 years experience
Minimum of a first Degree in the advertised field
Application Deadline
2024-04-05
Description
Job Summary:
We are looking for an experienced IT Officer to ensure the efficient operation and maintenance of the organization's information technology systems. This includes managing hardware and software, troubleshooting technical issues, and providing support to end-users. The IT Officer will collaborate with other departments to understand their technology needs and implement solutions to enhance overall organizational efficiency.
Key Responsibilities:
Infrastructure Management:
- Maintain and upgrade the organization's IT infrastructure, including servers, networks, and hardware components.
- Monitor system performance, troubleshoot issues, and implement solutions to ensure optimal functionality.
- Collaborate with external vendors for hardware and software procurement.
System Administration:
- Administer and maintain servers, ensuring security, performance, and reliability.
- Manage user accounts, permissions, email systems, and file servers.
- Implement and enforce IT policies and procedures.
End-User Support:
- Provide technical support to end-users, addressing hardware and software issues promptly.
- Offer training to staff on the use of various IT systems and applications.
- Troubleshoot and resolve helpdesk tickets in a timely manner.
Software and Application Management:
- Install, configure, and update software applications.
- Coordinate with vendors for software licensing and updates.
- Evaluate and recommend new software solutions to improve efficiency.
Security and Compliance:
- Implement and maintain security measures to safeguard the organization's IT systems and data.
- Ensure compliance with relevant regulations and industry best practices.
- Conduct regular security audits and risk assessments.
Backup and Recovery:
- Develop and implement backup and recovery procedures for critical data.
- Test and verify backup systems to ensure data integrity and availability.
Documentation:
- Maintain accurate and up-to-date documentation for IT systems, configurations, and procedures.
- Create user manuals and guidelines for IT-related processes.
Qualifications and Skills:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- Proven experience as an IT Officer or similar role.
- Solid knowledge of network protocols, security, and infrastructure components.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- 3 - 4 years experience .
Location Information
Location
Spintex
Region
Greater Accra
Street Address
P.O.BOX 533