Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive let…
A Reputable Multinational Telecommunications Company is seeking to employ Call Centre Agents. The successful applicant shall lead and develop the team to deliver World Class Customer experience. He / she shall serve customers by determinin…
Manage large amounts of incoming phone calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and …
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