Airtel Ghana in partnership with 4Sight Microsystems, an ICT firm, has launched the Directory Assistance System (DAS), a service which makes it possible for Ghanaians to access contact information of businesses and institutions in Ghana, simply via a phone call.
DAS provides on-the-spot directory service to Airtel customers, enabling them to access these important business details and location information on the go all day long, making business transactions more convenient.
Customers can enjoy this service by dialing the short code 411 which gives them access to an agent at a minimal cost of 40 Ghp for the first minute and 6.67Ghp for every ten seconds subsequently. After the request, an automated system feeds the customer with the information requested and this is immediately confirmed via SMS on the customer’s handset. If the requested information is not available, the customer gets back the amount he is charged for the phone call while steps are taken to update the directory with the new information. Entry into the directory for businesses is however free.
Mr. Philip Sowah, Managing Director of Airtel Ghana said “ the value offer for the customer remains our driving force because we are in the business of giving Ghanaians telecommunications experience that is not only innovative but delightful. By this service, we are tackling a key aspect of the communication needs of our customers by giving them ready access to a vast database of businesses and institutions around the clock wherever they are.
Customers could also visit the website http://www.411.com.gh/. for more details.
About Airtel in Africa
Airtel is the new brand name for the 16 Zain operations across Africa which was acquired by Airtel International in June 2010. Airtel is driven by the vision of providing affordable and innovative mobile services to all. Airtel has African operations in: Burkina Faso, Chad, Democratic Republic of the Congo, and Republic of the Congo, Gabon, Ghana, Kenya, Malawi, Madagascar, Niger, Nigeria, Seychelles, Sierra Leone, Tanzania, Uganda and Zambia. Airtel International is a Bharti Airtel company. For more information, please visit www.airtel.com
About Bharti Airtel Limited
Bharti Airtel Limited is a leading global telecommunications company with operations in 19 countries across Asia and Africa. The company offers mobile voice and data services, fixed line, high speed broadband, IPTV, DTH, turnkey telecom solutions for enterprises and national and international long distance services to carriers. Bharti Airtel has been ranked among the six best performing technology companies in the world by Business Week. Bharti Airtel has over 200 million customers across its operations. To know more visit www.airtel.in
For more information contact:
Henking A. Adjase-Kodjo
Airtel Ghana
M:0266 000 747
E: Henking.Adjase@zain.com.gh Nana Amu Fleischer-Djoleto
Ogilvy Africa Media
M: 0264457185
E: nana.fleischer-djoleto@ogilvyafricamediagh.com