The Cyber Security Authority (CSA) has raised alarm over a significant rise in online fraud, with financial losses surging to GH?4.4 million between January and March 2025. This marks a sharp increase from the GH?2.4 million recorded during the same period in 2024.

According to the CSA, 350 cases of cyber fraud have been reported so far this year, as scammers exploit digital platforms to target unsuspecting victims.

Festive seasons targeted by cybercriminals

With ongoing Eid celebrations and the upcoming Easter festivities, the CSA has cautioned the public to remain vigilant against cybercriminals who take advantage of heightened commercial activity during such periods.

The Authority identified three major tactics used by scammers:

- Fake Online Shops: Fraudsters create counterfeit online stores or impersonate legitimate businesses on social media, luring victims with heavily discounted prices. Victims send money but never receive their purchases.

- Brand Impersonation: Scammers manipulate search engine results to display fake business listings, tricking customers into engaging with fraudulent contacts. Once a payment is made, victims are blocked, and the promised goods or services never materialise.

- Phishing Scams: Cybercriminals send deceptive emails or messages posing as businesses, romantic partners, or organisations offering festive deals. Clicking on these links can install malware or steal sensitive personal information.

Public urged to exercise caution

The CSA has advised consumers to take precautionary measures when shopping online:

- Verify Online Retailers: Use reputable e-commerce platforms and check reviews before making purchases.

- Avoid Advance Payments: Only pay after inspecting and receiving the item. Ensure mobile money transactions are made to official business accounts.

- Beware of Too-Good-To-Be-True Deals: Unsolicited messages promising massive discounts could be scams.

- Protect Personal Information: Do not share Ghana Card details, bank account numbers, or credit card information with unknown sources.

The CSA has also urged the public to report suspected cyber fraud incidents via its 24-hour helpline: Call or Text – 292, WhatsApp – 0501603111, or Email – report@csa.gov.gh.

Issued by the Cyber Security Authority on March 28, 2025, the public alert underscores the growing threat of cybercrime in Ghana and the need for heightened awareness during festive seasons.