“These innovators are redefining the boundaries of digital innovation.”

In sub-Saharan Africa, over 60% of the population lacks access to formal banking services, which leads to heavy reliance on micro-lending. Though crucial for financial inclusion, micro-lending often faces high default rates and limited regulatory oversight, challenging sustainable economic growth. Addressing this, the Consolidated Bank of Ghana, aiming to reach those without smartphones, partnered with Chenosis to create a solution that enables secure digital document sign-off via USSD. This collaboration empowers individuals without smartphones, granting them access to essential digital services.

“Chenosis collaborates with tech startups and local talent to transform the local ecosystem,” adds Amra. “Our focus is on delivering accessible solutions across Africa and providing local talent with platforms to explore and realize their potential.” Beyond API access, Chenosis empowers local developers and startups by offering resources, connections, and collaborative spaces where they can thrive. Acting as both facilitator and enabler, Chenosis supports API development and nurtures ideas that address Africa’s unique needs.

Intelligent Ingenuity

Chenosis has formed collaborative partnerships with some of the largest businesses across Africa and with some of the most ingenious startups. Botlhale AI, for example, used the Chenosis marketplace to deploy a language translation API supporting languages such as IsiZulu, SeSotho, and Afrikaans, now integrated into the MultiChoice customer service system. “Our API has helped MultiChoice, one of the continent’s most popular broadcasters, increase customer engagement by 55% across 1.2 million South African subscribers,” says Thapelo Nthite, CEO & Co-Founder of Botlhale AI. “Chenosis helped us break down barriers that typically limit small companies from accessing broader market opportunities.”

Ecobank Group, a leading pan-African banking institution, partnered with Chenosis to tackle the issue of SIM swap fraud, a significant threat to customer data security. By integrating Chenosis’ SIM Swap API, Ecobank enhanced its ability to detect and prevent fraudulent activities in real-time. The rapid two-week integration enabled the bank to identify suspicious transactions, prevent unauthorized account access, and build greater trust with customers by bolstering data protection.

Hubtel, aiming to streamline its customer onboarding process, faced delays due to manual verification of customer information. Partnering with Chenosis, Hubtel implemented a KYC (Know Your Customer) API that automated verification with MTN Ghana cell phone numbers, dramatically reducing onboarding time and costs. This solution enhanced security features while improving the overall customer experience by enabling a fast, efficient registration process.

According to Forrester, companies that embrace innovation can grow three to four times faster than their peers by expanding market opportunities and improving customer engagement.1 The partnerships between Chenosis, Hubtel, and Ecobank exemplify this potential, as they have transformed these businesses by integrating advanced API solutions that streamline processes, enhance security, and improve customer engagement. By leveraging Chenosis’s API marketplace, companies are saving time and resources while gaining access to tools designed for African markets, solidifying Chenosis’s role as a leader in business enablement across the continent.