The National Communications Authority (NCA) directed the migration of network traffic from AT Ghana (AT) to Telecel Ghana’s network following the shutdown of AT’s
sites by ATC Ghana in August 2025, due to long overdue debts of AT to ATC Ghana.

Telecel Ghana has, since September 1, 2025, been providing, national roaming services to AT as an interim measure. Without this intervention, AT customers would not have been able to use mobile voice and data services across the country.

Telecel Ghana, like all stakeholders, awaits the outcome of the work by the transaction advisor, KPMG, appointed by the government.

2. Telecel’s Investments and Operational Performance

Telecel Ghana is profitable and has posted a year-to-date Net Profit of multiple hundreds of millions of Ghana cedis. The company continues to record strong operational performance contrary to what has been put out in the media. Over US$240m in financial relief and investments has been made by Telecel since the acquisition in 2023 and not $10m as has been stated at the press conference. This includes reducing legacy debts of the company and making significant investments in network expansion, infrastructure modernization, and digital services nationwide consistent with our investment plan.

Till date none of the over 600 employees in the organization have been made redundant as promised, and the company has been certified Top Employer year on year.

Telecel remains committed to the long-term view of its investment appetite in Ghana and will continue to invest in the network, service offerings, people and social good.

3. Corporate Social Responsibility (CSR)

Telecel Ghana’s social interventions in health, education, and community development, through the Telecel Ghana Foundation, have been consistent over many years and have impacted the lives of many across the country.

The recent donation of advanced cervical cancer screening equipment to the Korle Bu Teaching Hospital, Tamale Teaching Hospital, and Sefwi Wiawso Government Hospital by Telecel Group was in fulfillment of a commitment publicly announced by Telecel in May 2025 following the launch of The Ghana Medical Trust Fund by His Excellency the President of the Republic of Ghana. Telecel is one of first corporate institutions to deliver on the commitments made after the launch. The support by Telecel Group to the One million Coders Programme was also announced in May 2025.

The attempt to project these social interventions as ”an apparent attempt to strengthen Telecel position and gain goodwill” is disingenuous, unfortunate and should be disregarded by the public. Telecel will continue to invest in the communities in which we operate as we have done over the years.

Likewise, Telecel has consistently sponsored cultural and traditional festivals across the country over the years as part of its community engagement strategy. This year, Telecel has supported festivals in Kwahu, Osu, Ningo, Prampram, La, Cape Coast, Gomoa Dawurampong, amongst others. All requests for sponsorship have come from the various Traditional Councils and not the Minister. It therefore beats one’s imagination that our support for this year’s Homowo Festival, one among many other
sponsorships to traditional rulers across the country, could be interpreted as an attempt to influence decisions concerning AT.

Telecel’s CSR and community partnerships are grounded in long-term social impact, not political expediency.
 

4. Commitment to Transparency and Ethical Conduct

Telecel Ghana, is a legal entity operating with the registered name Ghana Telecommunications Company Limited with Government of Ghana holding 30% shares on behalf of the people of Ghana.

Telecel remains open to engage constructively with all relevant stakeholders to provide factual information and ensure that public discourse on this matter is guided by fact.

We remain focused on expanding digital access, improving network quality, and serving millions of Ghanaians with reliability and innovation.

We operate with professionalism, transparency, and adherence to the law and are committed to preserving the interests of all stakeholders, being customers, partners,
employees and shareholders.

We encourage the public to disregard any statements that misrepresent Telecel’s role, integrity, or intentions.

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Signed
External Affairs
Telecel Ghana