Mr Surinder Nijhawan, Deputy General Manager of Tata Motors Limited in charge of Sales and Marketing in Africa said the company had sold 2,400 vehicles since it started marketing Tata passenger car range of vehicles in Ghana in October 2006.
The vehicles, he said, were to offer a high value for money and excellent price quality ratio to customers.
Mr Hijhawan said this at the official launch of PHC Motors' Exclusive Tata Passenger Car Service Facility in Accra, estimated at 2.
5 million dollars.
He said the growth and acceptance of vehicles in the market put a lot of pressure on the company and its infrastructure in terms of providing the quality after-sales-service to its esteemed customers.
He said the new facility was fully equipped to take care of all the needs of customers.
Mr Nijhawan said the company was putting up a training school for regular training of its workshop staff to upgrade their skills.
He assured customers that in collaboration with its business partners, Tata Motors would continue to provide world class products and after sales facilities required by customers.
Mr Paul Pepera, Managing Director of PHC Motors said under its customer care programme, PHC Motors would conduct a free nationwide diagnostic programme, highlighting the full range of its vehicles that included Tata Safari, Tata Sumo, Tata Indigo, Station Wagon, Tata Indigo Sedan and Tata Indica Hatchback.
He said PHC Motors had service centres in six regional capitals namely Tamale, Sunyani, Koforidua, Ho, Takoradi and Tarkwa and that it would establish three more centres in Tema, Wa and Sefwi-Wiawso this year.
Ms Geena Punjabi, Regional Sales Manager of the Tata Passenger Car Division of PHC Motors explained that the Passenger Car Business Unit (PCBU) Service Facility was an improvement of the company's infrastructure to provide excellent customer service.
She said with this new facility, the company would pay close attention to all customer service needs and requirements.
Mr Kwabena Pepera, Chairman and Founder of PHC Motors cut the ribbon to officially open the facility.