Some mobile money users have expressed satisfaction with what they describe as the "swift" refund of Electronic Transfer Levy (E-Levy) charges on their transactions from April 2, 2025.
Following the Ghana Revenue Authority's directive instructing all charging entities to cease applying the E-Levy, the Electronic Money Issuers (EMIS) Chamber of Ghana had assured that all E-Levy charges after April 2, 2025, would be refunded by April 5.
The EMIS is the representative body for all Dedicated Electronic Money Issuers (AT Money, G-Money, Mobile Money Limited, Telecel Cash and Zeepay) in the country.
In separate interviews with some mobile money users in Accra, they confirmed receipt of E-levy refunds from April 4, with some receiving as high as GHS 15 on their transactions.
They applauded the GRA for "keeping its promise" and said the move was an indication that Ghana's financial technology system was robust.
"I did not bother about the refund initially because the amount was small and I also did not trust the system. But I received the refund yesterday and I find that impressive," Vida Ntim, a student, said. Vida said she received a refund of GHS 2.50.
Frank Gator, a trader, confirmed he received a refund of GHS 8.00 on Monday morning from two transactions performed on April 2, 2025.
However, some other users told the GNA that they performed transactions on April 2 but had not tracked their transaction to determine whether deductions were made.
"I sent money to someone the day the President signed to abolish the E-Levy, but I did not check if extra charges were deducted. I have not seen any refund yet if any deduction was made," Lawrence Gyentu, a commercial motorcycle operator (Okada Rider) said.
President John Dramani Mahama on April 2, 2025, assented to Bills repealing the E-Levy, Betting Tax and the Emissions Levy.The Government, as part of its tax reform agenda, is implementing measures aimed at improving disposable incomes of households and reducing the overall tax burden on taxpayers.
The E-levy reversal is expected to lead to greater disposable income for individuals and households, stimulate digital transactions, encourage financial innovation, and reduce the cost of doing business.
Additionally, it is anticipated to enhance consumer spending and energise economic activity across various sectors, while providing financial relief to companies previously affected by the levy.