Delta Airlines has once again soared above its competitors, clinching the title of the best U.S. airline for the sixth time since 2018, according to The Points Guy.
The travel and lifestyle service evaluated a host of factors, including operational reliability, customer experience, network, cost, and loyalty offerings, to determine its rankings.
This was contained in a statement issued on Thursday June 20.
Brian Kelly, the Founder of The Points Guy, praised Delta for its consistent performance, a crucial factor for travelers who are flying in greater numbers than ever before.
2024 has been a banner year for Delta, with accolades from J.D. Power for passenger satisfaction, Cirium for punctuality, Fast Company for innovation, and Fortune for corporate admiration.
Allison Ausband, Delta’s E.V.P. and Chief Customer Experience Officer, attributes this success to the dedication and skill of Delta’s team members, who excel in every season and overcome every challenge.
Delta is gearing up for a busy summer, offering over 1,770 weekly flights to 80 international destinations. The airline continues to innovate with features like Delta Digital ID, Delta Sync Wi-Fi, the updated Fly Delta app, and the upcoming Delta One Lounge at New York-JFK. These advancements underscore Delta’s readiness to provide an unforgettable summer experience for travelers worldwide.