ISO 9001:2015 is awarded to organisations that had demonstrated their ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements.

GOIL, which is the foremost indigenous Oil Marketing Company (OMC) has now moved from ISO 9001:2008, to the latest standard available, ISO 9001:2015.

Acting ISO Secretary-General Mr Kevin McKinley in a document obtained by the Ghana News Agency explained that; “ISO 9001 allowed organisations to adapt to the changing world as it enhanced an organisation’s ability to satisfy its customers and provide coherent foundation for growth and sustained success.

ISO 9001:2015 is less prescriptive than its predecessor focusing instead on performace “we have achieved this by combing the process approach with risk-based thinking and employing the ‘Plan-Do-Check-Act cycle at all levels in the organsation”.

He said ISO 9001:2015 replaced previous editions and certification bodies and had up to three years to migrate their certificates to the new version.

Mrs G. Bhagwat, a senior Lead Auditor for Quality, Environmental, OH and Safety Management Systems, IRCA-UK presenting the certificate applauded GOIL for management’s commitment towards continual improvement of its business processes based on Risk based thinking and the Process approach.

Mrs Bhagwat who is also the Director for Syscon Consulting Limited, noted that GOIL’s achievement was also in line with strategic direction and contribution to the local content policy.

Mr Patrick Akpe Kwame Akorli, GOIL Group Chief Executive Officer who received the certificate said GOIL would continue to pay attention to the quality, efficiency and safety not only of staffs, services and customers but also of the management system employed.

Mr Akorli who is also known as Togbe Adza-Nye IV, Dutorfia of Ziavi in the Volta Region explained that the scope of existing certification was expanded to include aviation operations conducted from various sites in Ghana.

“GOIL started the process of the transition in January 2016. This required series of trainings, followed with brainstorming on business process risk assessment and functional objectives,’’ he noted.

The GOIL Managing Director commended management, staff and other stakeholders who in diverse ways played significant roles in making this ISO Certification to GOIL possible.

He assured customers and the general public that the company would continue to deliver quality products and services that met customer satisfaction.

In an interview with the Ghana News Agency, Mr Akorli explained that GOIL over the past decade had recorded key milestones, which had resulted in several accomplishments.

He said the first significant step was the restructuring of GOIL from state-owned into a public-listed entity. Through the visionary leadership of the Board of Directors, Management and the commitment of workers, GOIL was listed on the Ghana Stock Exchange in 2017.

Mr Akorli said as part of GOIL’s strategy in 2008 to boost its market base, the company secured the contract to supply fuel for the construction of the Bui Dam.

The GOIL Group CEO said in 2009 downstream petroleum sector witnessed heightened competition as the number of OMCs increased, “GOIL responded to the competition with the introduction of two differentiated products-Diesel XP and Super XP.

“In the same year GOIL’s efforts to enter into the Aviation Industry was crystallised with the setup of GOIL Aviation. We also took advantage of the oil find and started providing services for the oil and gas Exploration and Production companies, supplying Marine Gasoil and JET A1 for helicopters to the Oil Rig”.

He said between 2010 and 2012, GOIL underwent a transformation process aimed at changing its logo, station outlook and most importantly the corporate culture which was dubbed: “Good Energy comes with a smile”.

Mr Akorli said GOIL believed in the potential of the indigenous Ghanaian and as company; “we will continue to showcase the ability of local entrepreneurs’ capacity to contribute to the building of this nation.

“Ghanaians should also reciprocate and support local companies by patronising our products and services. This is the only way we can empower local companies to meet the competition being offered by the multinationals.

“Ghanaians must take firm control of the economy. And I challenge local leaders to exhibit high sense of patriotism and commitment to building Ghana”. 

GOIL’s current Management Team is headed by Mr. Akorli Group CEO and Managing Director; Mr. Gyamfi Amanquah, Chief Operating Officer, Goenergy; and Mr Alexander Josiah Adzew, Chief Operating Officer, GOIL.

Others are: Mr Cyril Opon, Head, Administration and Human Resource;

Mr Erasmus Ofori Sarkwa, Head, Finance; Mr. Benjamin Torkornoo, Head, Operations; Mr Anthony Twumasi, Head, Research, Planning and Information Technology; and Mr Marcus Deo Dake, Head, Fuels Marketing.

The rest are: Ms Nana Ama Kusi-Appouh, Solicitor/Secretary; Mr. Kofi Ansah-Otoo, Chief Internal Auditor; Mr Martin Olu-Davies, Head, Health, Safety, Security & Environment; Mr Benjamin Ocansey, Head, Corporate Affairs; and Mr John Botchway Tagoe, Head, Technical and Special Products.