Export Sales Manager
Sales Manager Jobs Information
EXPORT SALES MANAGER – WEST AFRICA REGION (BILINGUAL: ENGLISH &
FRENCH)
Location: JAMESTOWN OFFICE
Reports To: HEAD OF SALES & MARKETING
Employment Type: FULL-TIME
Job Summary:
Our client, a leading manufacturer and distributor of soaps and other cleaning detergents. We are seeking
a highly motivated and experienced Export Sales Manager to lead our sales efforts in the West African
region. The ideal candidate should be fluent in both English and French, with a proven track record of
driving sales growth, building strong customer relationships, and navigating the complexities of the West
African market. This role requires a strategic thinker with excellent communication skills, cultural
sensitivity, and a deep understanding of export processes and international trade regulations.
KEY RESPONSIBILITIES:
1.Sales Strategy & Market Expansion:
-Develop and implement a comprehensive sales strategy to achieve revenue targets in the
West African region.
-Identify new business opportunities, markets, and potential clients to expand the company’s
footprint.
-Conduct market research to understand regional trends, customer needs, and competitor
activities.
2.Client Relationship Management:
-Build and maintain strong relationships with existing and potential clients, distributors, and
partners.
- Act as the primary point of contact for clients in the region, ensuring high levels of customer
satisfaction.
- Negotiate contracts, pricing, and terms of sale to maximize profitability while maintaining
customer loyalty.
3.Export Operations & Compliance:
-Oversee the end-to-end export process, including order processing, documentation, and
logistics coordination.
-Ensure compliance with international trade regulations, customs requirements, and
export/import laws in both the home country and West African markets.
-Collaborate with internal teams (logistics, finance, and legal) to ensure smooth execution of
export operations.
4.Team Leadership & Collaboration:
-Lead and mentor a team of sales representatives and support staff to achieve regional sales
targets.
-Collaborate with cross-functional teams (marketing, product development, and supply chain)
to align sales strategies with company objectives.
5.Reporting & Analysis:
-Prepare regular sales reports, forecasts, and performance analyses for senior management.
-Monitor sales metrics, market trends, and customer feedback to adjust strategies as needed.
6.Cultural & Language Expertise:
-Leverage fluency in English and French to communicate effectively with clients and
stakeholders across the region.
-Demonstrate cultural awareness and adaptability to navigate diverse business environments in
West Africa.
QUALIFICATIONS:
1.Education:
-Bachelor’s degree in Business Administration, International Trade, Marketing, or a related
field. A Master’s degree is a plus.
2.Experience:
-Minimum of *5-7 years* of experience in export sales, international business development,
or a similar role.
-Proven experience working in or with the *West African market*, with a strong
understanding of regional dynamics.
-Experience in managing distributors, agents, and direct sales channels.
3.Skills:
-Fluency in English and French (both written and spoken) is mandatory.
-Strong negotiation, communication, and interpersonal skills.
-In-depth knowledge of export documentation, Incoterms, and international trade regulations.
-Proficiency in CRM software, Microsoft Office Suite, and sales analytics tools.
-Ability to travel frequently within the West African region (up to 50% travel).
4.Personal Attributes:
-Results-driven with a strong focus on achieving sales targets.
-Cultural sensitivity and adaptability to work in diverse environments.
-Strong problem-solving skills and the ability to work under pressure.
-Self-motivated, proactive, and able to work independently.
5.Preferred Qualifications:
-Experience in FMCG, manufacturing etc.
-Existing network of contacts and relationships in the West African market.
6.Salary:
Competitive Salary