Export Sales Manager – West Africa Region (Bilingual: English)
Sales Manager Jobs Information
Job Category
Sales Manager Jobs
Job Type
Permanent/Full Time
Working Experience
3 - 5 Years
Education Level
First Degree
Industry
Manufacturing Jobs
Salary Range
Not Specified
Qualifications
QUALIFICATIONS:
1. Education:
- Bachelor’s degree in Business Administration, International Trade, Marketing, or a related field. A Master’s degree is a plus.
2. Experience:
- Minimum of *5-7 years* of experience in export sales, international business development, or a similar role.
- Proven experience working in or with the *West African market*, with a strong understanding of regional dynamics.
- Experience in managing distributors, agents, and direct sales channels.
3. Skills:
- Fluency in English and French (both written and spoken) is mandatory.
- Strong negotiation, communication, and interpersonal skills.
- In-depth knowledge of export documentation, Incoterms, and international trade regulations.
- Proficiency in CRM software, Microsoft Office Suite, and sales analytics tools.
- Ability to travel frequently within the West African region (up to 50% travel).
4. Personal Attributes:
- Results-driven with a strong focus on achieving sales targets.
- Cultural sensitivity and adaptability to work in diverse environments.
- Strong problem-solving skills and the ability to work under pressure.
- Self-motivated, proactive, and able to work independently.
5. Preferred Qualifications:
- Experience in FMCG, manufacturing etc.
- Existing network of contacts and relationships in the West African market.
Application Deadline
2025-07-31
Description
Job Summary:
DH INDUSTRIES LIMITED is a leading manufacturer and distributor of soaps and other cleaning detergents. We are seeking a highly motivated and experienced Export Sales Manager to lead our sales efforts in the West African region. The ideal candidate should be fluent in both English and French, with a proven track record of driving sales growth, building strong customer relationships, and navigating the complexities of the West African market. This role requires a strategic thinker with excellent communication skills, cultural sensitivity, and a deep understanding of export processes and international trade regulations.
KEY RESPONSIBILITIES:
- Sales Strategy & Market Expansion:
- Develop and implement a comprehensive sales strategy to achieve revenue targets in the West African region.
- Identify new business opportunities, markets, and potential clients to expand the company’s footprint.
- Conduct market research to understand regional trends, customer needs, and competitor activities.
- Client Relationship Management:
- Build and maintain strong relationships with existing and potential clients, distributors, and partners.
- Act as the primary point of contact for clients in the region, ensuring high levels of customer satisfaction.
- Negotiate contracts, pricing, and terms of sale to maximize profitability while maintaining customer loyalty.
- Export Operations & Compliance:
- Oversee the end-to-end export process, including order processing, documentation, and logistics coordination.
- Ensure compliance with international trade regulations, customs requirements, and export/import laws in both the home country and West African markets.
- Collaborate with internal teams (logistics, finance, and legal) to ensure smooth execution of export operations.
- Team Leadership & Collaboration:
- Lead and mentor a team of sales representatives and support staff to achieve regional sales targets.
- Collaborate with cross-functional teams (marketing, product development, and supply chain) to align sales strategies with company objectives.
- Reporting & Analysis:
- Prepare regular sales reports, forecasts, and performance analyses for senior management.
- Monitor sales metrics, market trends, and customer feedback to adjust strategies as needed.
- Cultural & Language Expertise:
- Leverage fluency in English and French to communicate effectively with clients and stakeholders across the region.
- Demonstrate cultural awareness and adaptability to navigate diverse business environments in West Africa.
Location Information
Location
James Town
Region
Greater Accra
Street Address
Madar Street