Retail Manger Information
3 - 5 Years
Higher National Diploma
GH¢1,000.00 - GH¢2,000.00
At least HND Excellent computer skills Strong leadership and customer management abilities. Customer service-oriented with in-depth knowledge of basic business management processes. Excellent communication and interpersonal skills.
- Deliver excellent service to ensure high levels of customer satisfaction.
- Create business strategies to attract new customers, expand store traffic, and enhance profitability.
- Hire, train, and oversee new staff.
- Respond to customer complaints and concerns in a professional manner.
- Ensure store compliance with health and safety regulations.
- Develop and arrange promotional material and in-store displays.
- Prepare detailed reports on buying trends, customer requirements, and profits.
- Undertake store administration duties such as managing store budgets and updating financial records.
- Monitor inventory levels and order new items.