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Customer Service Supervisor
Restaurant Management Jobs Information
Company
Kings Labor Solutions
Job Category
Restaurant Management Jobs
Job Type
Permanent/Full Time
Working Experience
3 - 5 Years
Education Level
First Degree
Industry
Hospitality Jobs
Salary Range
GH¢3,000.00 - GH¢4,000.00
Qualifications
1. Bachelor’s degree in Business, Communications, or related field preferred.
2. Minimum of 3–5 years in a customer service role, with at least 2 year in a supervisory or leadership position.
3. Strong leadership and people management skills.
4. Excellent communication, problem-solving, and conflict-resolution abilities.
5. Proficiency in customer service software and CRM tools.
6. Ability to handle escalated issues and make quick decisions under pressure.
Strong organizational and multitasking skills.
Application Deadline
2027-01-29
Description
The Customer Service Supervisor will lead, motivate, and oversee the customer service team's daily operations, ensuring high service standards and customer satisfaction. The role involves managing customer interactions, troubleshooting service issues, coaching team members, and developing strategies to enhance customer experiences. This supervisor will also work closely with other departments to address service needs and uphold the company’s standards of excellence.
Location Information
Location
Teshie
Region
Greater Accra
Street Address
Tema