Guest Relations Executive Needed Urgently
Other Jobs Information
Company
Best Western Premier, Accra Airport Hotel
Job Category
Other Jobs
Job Type
Permanent/Full Time
Working Experience
1 - 3 Years
Education Level
Higher National Diploma
Industry
Agriculture
Salary Range
Not Specified
Qualifications
Qualifications and Experience:
• HND in Tourism or Hospitality Studies / Business Administration/Marketing
• Those without HND but with an aptitude for customer service will also be considered
• Hosteling / hospitality experience preferred
• Warm and friendly disposition and pro-active and passionate about customer service
• Enjoy meeting travelers from all over the world and sensitive to cultural differences when working with them
• Excellent oral and written communication skills in English
• Internet savvy and has working knowledge of Microsoft Office
• Able to work shifts, weekends and public holidays.
Application Deadline
2021-07-30
Description
Major Responsibilities: • Provide high quality guest service, ensuring a safe, clean, comfortable and welcoming atmosphere • Attend to guests warmly during check in/out • Handle guest enquiries, feedback, complaints and requests and ensure customer satisfaction • Provide customers with satisfying and memorable experience by mingling with them and furnishing them with travel information within Singapore and in the region • Organize and participate in guest social activities that anticipate and meet guest needs and interests • Maximize sales and revenue for the hostel.
Location Information
Location
Airport Residential Area
Region
Greater Accra
Street Address
Airport Residential Area