Install, configure, and maintain computer hardware, software, and networks.

Troubleshoot system and network problems.

Ensure data backup and recovery procedures are in place.

Manage and update antivirus and cybersecurity systems.

Provide technical support to staff and resolve IT-related issues.

Maintain and monitor the organization’s internet and Wi-Fi performance.

Set up new user accounts, emails, and access permissions.

Maintain IT asset inventory and documentation.

Install and update software and operating systems.

Monitor system performance and implement improvements.

Maintain printers, scanners, and other office IT equipment.

Support virtual meetings, projectors, and conferencing tools.

Ensure network security and enforce IT policies.

Work with vendors to repair or replace faulty equipment.

Assist in planning and implementing new IT projects and upgrades.