Other Customer Services Jobs

Permanent/Full Time

3 - 5 Years

First Degree

Finance Jobs

GH¢1,000.00 - GH¢2,000.00

A degree in Business Administration, Marketing or a related field Proven experience as a Clients Relations Officer (minimum of 3 years) Background in customer service: industry knowledge is a plus Proven track record of meeting and exceeding targets.

2025-05-28

• Providing efficient and professional first line account management to company clients.


• Deal with client and partner queries promptly and professionally (telephone, email, letter or other), answering where possible and referring where appropriate.


• Logging feedback, problems, resolutions etc.


• Keeping up regular contact with clients and looking for opportunities to deliver added value to client’s relationship.


• Spotting opportunities for new business in the course of day-to-day account management.


• Attending external meetings with clients


• Assist where necessary in the provision of company services to clients consistently and professionally, by generating reports from client research.


• Help with lead generation either in client’s sales and service team or in collaboration with the Business development department.


• Provide other support to members of the sales and clients service team as agreed with supervisor.

Ring Road Central

Greater Accra

Kojo Thompson Road