Job Summary:

The Front Desk Administrative Coordinator (Night Shift) is responsible for managing the front desk operations, offering administrative support, and ensuring efficient handling of night-time guest or client needs. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

• Greet and assist guests or clients upon arrival.


• Ensure smooth check-in/check-out processes for overnight guests.


• Maintain and update office databases or client management systems.


• Prepare reports, memos, and other documentation as required.


• Answer incoming phone calls and direct them to the appropriate department or personnel.


• Respond to emails and other written communications in a timely manner.


• Monitor security systems, ensuring safety protocols are followed throughout the night shift.


• Report any technical, operational, or customer service issues to the day shift team for follow-up.

Skills:

• Excellent communication and interpersonal skills.


• Strong organizational and multitasking abilities.


• Proficiency in Microsoft Office Suite and other relevant office software.


• Comfortable with operating office equipment (phones, computers, fax machines, etc.).


• Basic knowledge of safety and security procedures.

Working Conditions:

• Night shift hours.


• May be required to work weekends or holidays depending on business needs.


• Work environment may be busy or quiet, depending on the industry.