House Keeping Jobs

Permanent/Full Time

3 - 5 Years

Higher National Diploma

Hospitality Jobs

Not Specified

Diploma or equivalent (relevant education or certifications a plus). • Proven experience in housekeeping or a related field, with at least [3 years] in a supervisory role. • Knowledge of housekeeping procedures, equipment, and cleaning chemicals. • Strong leadership and team management skills. • Excellent communication and interpersonal skills. • Attention to detail and the ability to maintain high cleanliness standards. • Ability to work efficiently and effectively in a fast-paced, guest-focused environment

2024-11-23

We are looking for a leader who will be responsible for overseeing the housekeeping staff and maintaining the cleanliness and orderliness of all guest rooms, public areas, and back-of-house spaces.This role involves ensuring high standards of cleanliness, organization, and guest satisfaction while coordinating with the housekeeping team.

Responsibilities

• Supervise and coordinate the work of housekeeping staff, including room attendants, housepersons, and laundry personnel.


• Assign tasks, provide training, and monitor performance to maintain high cleanliness standards.


• Inspect guest rooms, public areas, and back-of-house spaces regularly to ensure cleanliness and maintenance standards are met.


• Address deficiencies and provide feedback to staff for improvement.


• Maintain adequate housekeeping supplies and linen inventory.


• Coordinate with the purchasing department to ensure timely replenishment of cleaning materials and amenities.


• Assign guest rooms to housekeeping staff based on occupancy and special requests.


• Ensure timely completion of room cleaning and preparation for check-in.


• Respond to guest requests and complaints promptly and professionally.


• Strive to exceed guest expectations by ensuring a comfortable and clean environment.


• Train new staff members on housekeeping procedures, standards, and safety protocols.


• Provide ongoing training and support for skill development and career growth.


• Ensure that housekeeping staff adhere to safety protocols, including the safe use of cleaning chemicals and equipment.


• Report and address safety concerns and hazards.


• Create and manage staff schedules, considering occupancy levels and labor budgets.


• Handle staff time-off requests and shift changes efficiently.


• Maintain clear and open communication with the housekeeping team, as well as other hotel departments.


• Participate in department meetings and convey important information.


• Prepare regular reports on housekeeping activities, including room status, inventory levels, and staff performance.


• Present reports to the Executive Housekeeper or General Manager.

Madina

Greater Accra

Ocean View Estate, Sakumono