Hotel Management Jobs

Permanent/Full Time

More than 10 years

Masters Degree

Hospitality Jobs

Not Specified

• Master’s degree in Hospitality Management, Business Administration, or a related field. • 10+ years of experience in hotel operations, with at least 5 years in a senior leadership role overseeing multiple properties. • Strong expertise in hotel management, revenue optimization, and operational excellence. • Proven track record in managing large hospitality portfolios and delivering financial growth. • Excellent leadership and communication skills. How to Apply: Submit CV + cover letter to jobs@emeryinvest.com with subject: "General Manager Application – [Your Name]" Application Deadline: 15th September, 2025

2025-09-15

Role Overview

The General Manager is responsible for overseeing the operations, development, and

strategic growth of a portfolio of their hotels, including those under construction. The GM

ensure that all hotels operate at the highest standards of quality, service, and profitability

while maintaining brand consistency. This role requires strong leadership, operational

excellence, and strategic planning to drive business growth and enhance guest satisfaction.

Key Responsibilities

• Develop and implement strategies to enhance the brand positioning and financial

performance of all hotels.

• Identify market trends and business opportunities to drive occupancy rates and revenue

growth.

• Ensure smooth operations, maintaining high service standards and operational efficiency.

• Establish and enforce policies, procedures, and best practices that align with international

hospitality standards.

• Monitor and improve key performance indicators (KPIs), including guest satisfaction,

revenue per available room and employee productivity.

• Conduct regular performance reviews of each hotel and implement corrective actions

where needed.

• Develop and maintain a strong customer service culture, ensuring an exceptional guest

experience at every touchpoint. • Implement guest feedback systems and continuously improve service delivery based on

reviews and ratings.

• Oversee staff training programs to enhance hospitality skills, customer engagement and

service excellence.

• Develop and manage annual budgets, ensuring profitability and cost control.

• Optimize pricing strategies, revenue management techniques, and occupancy levels to

maximize financial performance.

• Monitor financial reports, analyze revenue streams, and identify opportunities for

efficiency and growth.

• Implement risk management strategies to safeguard assets, guests, and employees.

 

Nkwatia

Eastern

Mpraeso