Digital Marketing Jobs

Permanent/Full Time

5 - 10 Years

First Degree

Retail Jobs

GH¢5,000.00 - GH¢10,000.00

- Minimum of 5 years of experience in last-mile delivery operations, preferably in a managerial role. - Proven ability to multitask, prioritize, and manage conflicting priorities in a fast-paced environment. - Expert knowledge of local, state, and federal transportation laws and regulations. - Excellent problem-solving and analytical skills. - Proficiency in using a variety of order management and tracking software. - Strong data entry, data analysis, and report-generating skills. - Ability to work independently and collaboratively as part of a team

2024-09-06

• Coordinate with third-party courier services to schedule order pickup, shipment, tracking, and customer delivery.


• Be the owner of Operations P&L (courier cost, compensation cost, Fleet operations cost, Materials etc..)


• Be responsible for operational excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning and zoning & implementing logistics features


• Address courier issues promptly and provide timely updates on order status to ensure customer satisfaction.


• Enhance the customer experience by providing real-time order visibility, tracking, and notifications.


• Establish and optimize delivery routes and schedules to ensure on-time deliveries.


• Analyze customer orders, assess order volume, and plan for peak delivery times.


• Monitor and manage the performance of courier services, identifying areas for improvement and implementing corrective action plans when necessary.


• Regularly evaluate delivery times, costs, and other metrics to maximize efficiency.


• Track and report performance data and key performance indicators (KPIs) to senior management.


• Monitor courier performance, analyze KPIs, and identify opportunities to improve delivery time and cost.


• Negotiate courier contracts to ensure the best pricing and services.


• Ensure compliance with local, state, and federal transportation laws and regulations.

North Industrial Area

Greater Accra

Ododtei Tsui Avenue, Dzorwulu residential Area