Customer Services Assistant Information
Customer Services Assistant
1 - 3 Years
GH¢1,000.00 - GH¢2,000.00
• Diploma or equivalent desired • Effective communication and customer service skills • Readily adjusts schedule, tasks, and priorities when necessary to meet business needs
- Provides a positive customer experience with fair, friendly, and courteous service.
- Resolves customer issues and answers questions.
- Processes return transactions.
- Enters price changes by referring to price sheets and special sale bulletins.
- Collects payments by accepting cash, cheque, or charge payments from customers and makes changes for cash customers.
- Balances cash drawer by counting cash at beginning and end of work shift.
- Provides pricing information by answering questions.
- Maintains checkout operations by following policies and procedures and reporting needed changes.
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
- Contributes to team effort by accomplishing related results as needed.