Customer Service Personnel (Tamale With Accommodation )
Customer Service Representatives Information
Customer Service Representatives
1 - 3 Years
GH¢1,000.00 - GH¢2,000.00
HND or Degree in any field. 1 to 3 years experience in a similar role. Strong communication skills Positive attitude and empathy Great persuasive skills Ability to use positive language even under stressful conditions Taking responsibility and the willingness to improve Patience and effective listening skills Good time management and organizational skills
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer complaints.
- Communicating with customers through phone calls, emails, face-to-face, and via social media.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Kojo Thompson Road