Customer Service Person
Customer Service Representatives Information
Customer Service Representatives
1 - 3 Years
GH¢1,000.00 - GH¢2,000.00
Diploma / Degree You'll need to have: • the ability and desire to sell • excellent communication skills • a positive, confident, and determined approach • resilience and the ability to cope with rejection • a high degree of self-motivation and ambition • the skills to work both independently and as part of a team • the capability to flourish in a competitive environment
- build good working relationships
- understand the needs of your business customers
- research the market and related products
- present the product or service favorably and in a structured professional way face-to-face.
- advise on forthcoming product developments and discuss special promotions
- create detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer
- check the quantities of goods on display and in stock
- make accurate, rapid cost calculations and providing customers with quotations.