Ticket Officer Osu
Customer Service Representatives Information
The Ticket Agent would plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers. They make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
A ticket agent is to prepare customer invoices and accept payment.
Some may also answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
Ticket Agents would also assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.
In addition to that, they determine whether space is available on travel dates requested by customers, assigning requested spaces when available..