Call-Center Agent (Customer Service Representative)
Customer Service Representatives Jobs Information
Job Category
Customer Service Representatives Jobs
Job Type
Permanent/Full Time
Working Experience
1 - 3 Years
Education Level
Diploma
Industry
Healthcare Jobs
Salary Range
Not Specified
Qualifications
A diploma or a bachelor's degree in communication or sales.
Proficient in relevant computer applications.
Knowledge of customer service practice and principles.
Customer focus and adaptability to different personality types
Application Deadline
2025-05-19
Description
You will answer incoming calls from customers who want to place orders, respond to inquiries, manage/escalate complaints, troubleshoot significant customer service problems, and provide general information. You will be a member of the primary contact team for customers interested in the products. Will offer and will be responsible for assisting them in completing purchases online and over the phone. You will also inform customers of the terms and features, and project a professional company image through voice and online interactions.
Location Information
Location
Abeka La Paz
Region
Greater Accra
Street Address
Pawpaw Street