Telesales Representative
Customer Service Representatives Jobs Information
Job Category
Customer Service Representatives Jobs
Job Type
Permanent/Full Time
Working Experience
1 - 3 Years
Education Level
Higher National Diploma
Industry
Insurance Jobs
Salary Range
Not Specified
Qualifications
First Degree
Application Deadline
2022-08-31
Description
Responsibilities
- Contact clients, describe products and persuade potential clients to purchase products.
- Explain clearly, product terms and conditions and respond to all other client queries.
- Educate clients on product offering and operational processes.
- Maintain call logs and report to management daily.
- Conduct and report on client or market surveys.
- Perform quality assurance-related tasks.
- Make recommendations to management on survey findings.
- Perform other requirements upon request
Qualifications
- Degree/HND preferably in a subject related to Sales and Marketing or Communication
- Minimum 1 year working experience
- Must have completed National Service by 2020/2021, 2019/2020 or 2018/2019
- Fluency in spoken English and ability to speak in a friendly way to customers, potential customers, listening to their needs and helping communicate options for them
- Candidates must speak at least one local language specifically : (Twi, Ewe, Hausa, Ga,Fante)
- Interested persons should reside in and around Ridge Accra /Kokomlemle/Adabraka/Osu etc
- Great interpersonal skills and communication skills: the ability to speak to customers about a product's different features and answer any questions they might have.
- Willingness to work long hours, nights, or weekends in order to meet sales goals
- Persistence in trying to make a sale and the ability to not be discouraged by unsuccessful sales
- Appreciation and concern for the plight of low-income people
- Ability to work autonomously and take initiative; demonstrate self-motivation and energy, work well under pressure to meet sales goals.
Location Information
Location
Accra Central
Region
Greater Accra
Street Address
Anumansa Street