INTRODUCTION/CONCEPT

Sales Leadership Convention, is an annual congregation of Sales Professionals, Business Development Managers, Front Line Workers, Business Professionals, Customer Service Professionals, Service Agents, Managers, Supervisors who interact with customers and wish to improve both their skills and organizational success. Sales is considered the key to a business’ success, we believe everyone must have education in sales to be able to meet a competitive advantage.

A practical one-day intermediate sales and customer service training course to boost results and build customer rapport, with consultative sales approach. BENEFITS Sales have advanced, and it is extremely important for sales and customer service professionals to learn how to leverage technology and embrace the era that we are now. It is set to feature sales and customer service experts who will shed light on the various topics and will discuss the current industry trends and how to make the best professionals for their company.

Sales Leadership Convention is set to serve as networking opportunity, information of the current state of the sales industry, education on the new sales techniques, approach and demonstrations organizations adopts. COURSE OUTCOME CUSTOMER RELATIONSHIP MANAGEMENT (BY DR. ANDREW AYIKU)  Customer Service Cycle  Developing and winning Customer Service Strategy  Development of a toolkit to build stronger and lasting customer relationships  Knowing yourself SETTING AND ACHIEVING TARGET STRATEGICALLY (MR.

MAXWELL DODD)  Cold calling  Delivering Presentations  Closing Deals  Professional Selling Skills

SALES LEADERSHIP CONVENTION - 2019 BIOGRAPHY OF TRAINING FACILITATORS ANDREW AYIKU

Andrews Ayiku is the Area Manager of Anglophone West Africa operations of E4impact Foundation and has worked in management levels at various financial institutions. Andrew expertise is in helping and training start-ups and entrepreneurs to develop sustainable business models and think creatively about how they impact their communities. Andrews provides training, mentoring and business coaching for the following organizations: Ultimate Credit Solutions Limited, Lead Afrique, EMIGO Ghana Limited, Citizen Capital Money Lending, Omini Bank SME Clinic, Legend microfinance, MBC Africa, Acquatic World, Center for Impact Entrepreneurship, myecampus, Innohub Accelerator, Maria Allcare International School, Jobberman Ghana, Shield International School, aamg Business Solutions, Technoserve Ghana (Engine Program), Partner Coach for African Entrepreneurship Award, Hay dynamics Company Limited, etc.

Development services for National Board for Small Scale Industry, Omini Bank SME Clinic, etc Andrews holds an MBA in Marketing a Post Graduate Diploma in Management, Bachelor of Business Administration Methodist University College Ghana. He is currently working on his Doctoral thesis in Business Administration.

Andrew is a visiting lecturer at China Europe International Business School Africa Accra, a lecturer at University of Professional Studies, a visiting lecturer in Business Strategy since 2015 at the Global MBA in Impact Entrepreneurship (University of Makeni Sierra Leone), a facilitator at the Kwame Nkrumah University of Science and Technology, Accra campus. MAXWELL DODD Maxwell is a Sales Strategist with over 20 years career experience and track record in Sales, Business and Chanel Development. Maxwell is currently the Country Manager for Econet Media.

He is an international speaker with yearly presentations at AfriCom and NGT Summit/Conference. Maxwell holds MBA International Marketing from the UK, a Professional Marketer with Postgraduate qualification in Advances Telecom Strategy in from Harvard Business School. He is a member of Chartered Institute of Marketing UK\Ghana and serve on the Super Brands

SALES LEADERSHIP CONVENTION - 2019

Board among others.

Across West Africa Sub Region, Maxwell has worked with multinational companies like Shell, Mobil, L’Oreal West Africa, Vodafone, Airtel and Econets. Sales Leadership Convention training is running on at a fee of GH¢280 per head and a corporate package GH¢250 for 3 or more staff members. Please confirm your participation to the training workshop on 0208079874/0546052571.

Many Thanks.