10% DISCOUNT WHEN YOU REGISTER FROM NOW TO 31ST OCTOBER, 2017

Become an Excellent Customer Service Professional

Customer Service has over the years been a subject that is key and transcends all industries. This is because organizations that excel have come to the realization that Customer service doesn’t only refer to relationships with the product / service consumer but most importantly relations among the employees within an organizations.

The focus of this training program is to ensure participants understand the different types of customers and how to relate to each of them for greater results.

Objective(s)

 To ensure understanding of importance of internal customer service….

 To highlight the relationship between enhanced internal customer service and achievement of corporate goals

 To improve on internal relations among employees for retention and engagement

Methodology 

 Group Discussions / Role Plays / Quiz / Fun Activities / Case studies

http://www.plamadvisoryservices.com/register/