SuperBrand Solutions Consult specializes in Mystery Shopping and Customer Experience Management (CEM), We customize our program to reflect your unique service and quality standards. We carefully select, train and monitor our evaluators to ensure the highest quality reports.

We use cost saving technologies to give you timely and relevant information 24/7 from our web servers. We help your brand keep its promise. As part of our continued development of the mystery shopping experience we have invested in the ‘third eye online reporting system’ hosted internationally.

Our proprietary web-based reporting system provides online, on demand reporting. This gives our clients quick access to correct and reliable information within 24 to 48 hours after mystery shoppers' visits and calls.

Our Online Reporting System allows our shoppers to register and submit their reports online The company was incorporated in Ghana in 2003 as a limited liability company and has since then gained valuable experience by performing multiple kinds of Customer Experience Measurement with clients of different economic backgrounds. We are also affiliated to The Mystery Shopping Providers Association-Europe (MSPA) and ESOMAR and adhere strictly to the highest professional and ethical standards. We conduct our research with a keen eye for quality and in an ethical manner. .